Setting Up DotSignage on Amazon Signage Stick

No, the application runs in kiosk mode to ensure continuous display. Using the Home button, Back button, or any exit functions will simply reload the DotSignage app. This design prevents accidental interruptions to your signage.

You can check your device’s connection status through:

• Amazon Signage Mobile App (iOS & Android): View device status on the home screen – devices will show as online or offline
• Signage Manager Portal: Log into console.signage.amazon.com to see all connected devices
• Note: Status updates may take a few moments to reflect due to network traffic

First, log into your Amazon Signage console at console.signage.amazon.com and remove the device from your list by clicking the trash icon and confirming deletion.

Next, factory reset your device by following these steps:

• Press Options on the remote
• Navigate to System
• Choose Reset options
• Select Erase all data (factory reset)
• Confirm by selecting Erase all data twice
• The device will display a shutdown message and restart

After the reset is completed, press and hold the HOME button on your remote for 10 seconds while holding it near the device to reconnect.

For additional help with your Amazon Signage Stick, visit Amazon’s support portal at support.signage.amazon.com.