By now, you’ve probably noticed that there isn’t one feature that matters to everyone.
The right questions are much more practical.
How many screens are you managing?
Think about your current setup and where you may be a year from now.
Do you need to update one screen? Ten? Hundreds?
Also think about whether those screens are in one place or spread across different locations.
How often will your content change?
If your content changes several times a day, scheduling can save a lot of manual work.
Look for scheduling options that match how your business actually operates.
What will you put on the screens?
Menus and promotions are one thing.
You may also want videos, social media, dashboards, web pages, presentations, or live data.
Make sure the platform supports the content you actually plan to use.
What hardware do you have?
This is easy to miss when comparing software.
Check whether the platform works with the TVs, media players, operating systems, or other devices you already have.
If you’re buying new hardware, check that too before making a decision.
Do you need integrations?
If your team already uses Google Workspace, Microsoft Teams, Slack, Shopify, Square, or other tools, integrations can save time.
But don’t just count the number of integrations.
Check whether the specific tools you use are supported and whether the integration does what you need.
Who will manage the screens?
This can make a big difference.
Will it be your marketing team? Store managers? Restaurant staff? IT? Someone else?
A platform can have plenty of features, but those features won’t help much if the people using it find the software difficult to manage.
Do you need interactive screens?
If people need to tap, search, browse, or interact with your displays, look closely at touchscreen and kiosk features.
If people simply need to view the content, you may not need those capabilities.
How important are security and permissions?
As more people and screens are added, controlling who can access what becomes more important.
Look at user roles, permissions, authentication, single sign-on, and other administration features if they’re relevant to your setup.
What’s the total cost?
The monthly software price is only one part of the picture.
Think about:
Software + hardware + installation + content creation + support + ongoing management
A lower subscription price doesn’t always mean a lower overall cost.