Amazon has recently added a new OS update on Firestick – Fire OS 8 due to which many apps are affected on the Amazon store.
These changes have also affected DotSignage on the latest Fire TV or Firesticks with Fire OS 8 – the major issue being auto-start of app on the device boot up.
We recommend you to use Google Chromecast with Google TV instead. Check out our updated hardware list here.
Though DotSignage will work with devices using Fire OS 8 but you will face the issue of app auto-start.
Hence the new models with Fire OS 8 are no longer recommended for purchase and use with DotSignage.
However, if you already have a Fire OS 8 Amazon device, and you wish to set up DotSignage on your Fire TV or Firesticks, please follow our steps below:
Our developers can help you with the necessary settings via remote access for the latest firestick if needed. Reach us out at info@dotsignage.com and we can assist you on the same.
Please take note that the IP address (in bold) above in the example is 192.168.34.1. You need to replace your own IP address here.
Kindly refer How to find the IP address of your Fire TV Stick to find out your IP address.
Following these instructions might be a bit difficult and we understand that part and are working on an easier workaround.
At the moment, there is no other way to enable DotSignage to work like it does with Amazon Firesticks using OS 7 or below.
Feel free to drop us a quick line on info@dotsignage.com for assistance you might need.
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